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Search resuls for: "Zipcar"


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A 2015 law requires rental car companies with 35 or more vehicles to complete recall repairs before renting vehicles. The agency is requiring Zipcar, a unit of Avis Budget Group (CAR.O) since 2013, to submit an audit report of all Zipcar vehicles with uncompleted recall repairs at any time within 150 calendar days after the effective date of the settlement. On Monday, Zipcar said the settlement stems from a 2017 recall in which less than 50 of 12,000 vehicles of its global fleet were found in violation. Zipcar added the recall "was a unique mileage-based recall that did not require the immediate grounding of the vehicles" and added the vehicles are no longer in its fleet. "Vehicles with open, unrepaired recalls pose a safety risk to everyone on the road," said Ann Carlson, NHTSA's acting administrator.
Persons: Robert Galbraith, Zipcar, unrepaired, Ann Carlson, NHTSA's, Hertz, David Shepardson, Chris Reese, Paul Simao, David Gregorio Our Organizations: REUTERS, Rights, National, Traffic Safety Administration, Avis Budget Group, Vehicles, NHTSA, Hertz, Thomson Locations: San Francisco , California
NEW YORK (AP) — Zipcar has been slapped with a $300,000 fine after U.S. regulators found that the car-sharing company allowed customers to rent vehicles that had open recalls, violating federal motor safety law. The civil penalty is a part of a consent order that the National Highway Traffic and Safety Administration announced Monday. It marks NHTSA's first enforcement action against a rental car company over recalls, the agency said. “Vehicles with open, unrepaired recalls pose a safety risk to everyone on the road," NHTSA Acting Administrator Ann Carlson said in a statement. Zipcar agreed to the consent order.
Persons: — Zipcar, unrepaired, Ann Carlson, Zipcar, it's, NHSTA, , , Organizations: Safety Administration, “ Vehicles, , NHTSA, Ford Transit, Avis Budget Locations: Zipcar
I rented a Mercedes GLA and enjoyed driving it, but had trouble unlocking it with the Virtuo app. I called Virtuo customer service several times but they seemed unable to help. No early birdsMy flight arrived earlier than expected in Nice, so I contacted Virtuo customer service via the app to see whether I could collect the car 45 minutes early. For around 20 minutes, we were locked out of the car and Virtuo couldn't help us. I called customer service and again, they were unable to figure out what was wrong.
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